FAQs: Frequently Asked Questions

Do I need a doctor referral?

No, it is not necessary to have a doctor referral.


Is Osteopathic treatment covered by private health insurance?

Group health insurance (extended health) benefits, which are paid by private health insurance companies, often include the services provided by Osteopathic Manual Practitioners who are OAO members. Please contact your benefits administrator for information about your group plan, benefits and limitations with respect to coverage for the services of an Osteopathic Manual Practitioner. If coverage is important to you, we strongly recommend you check this BEFORE booking your consultation.


I’ve looked at your website and I'm still not sure if Osteopathy is appropriate for me – what shall I do?

Get in contact! We will happily advise you on whether Osteopathy is appropriate and if it isn't then I'll try my best to point you in the right direction. 


Do I have to undress / What should I wear?

It is sometimes very useful for assessment or treatment to be able to see the relevant joints clearly (e.g. the spine). Undressing is kept to a minimum and you will not be requested to do anything you are uncomfortable with.

Gym clothing or similar is usually adequate (e.g. a sports top and gym shorts - please bring your own). This is because the material is thin enough and flexible enough so that is doesn’t hamper the Osteopathic techniques. Examples of restrictive clothing which are unsuitable are thick winter shirts/jumpers and jeans. There are changing rooms on site for your convenience.

What is the difference between a “manual osteopathic practitioner (OMP)” and an “osteopath”?

“Osteopathic Manual Practitioners” have extensive training in manual osteopathic practice.  They assess and treat patients using an osteopathic philosophy and manual techniques only. Our OMPs are members of the Ontario Association of Osteopathic Manual Practitioners (OAO).

“Osteopaths” are osteopathic physicians, which is a medical profession regulated by the College of Physicians and Surgeons of Ontario.

How many treatments will I need?

Osteopaths do not tend to 'prescribe' a set number of treatments, but will assess at each appointment the impact that has been made and adjust accordingly. In most cases, your Osteopath will be able to give you an estimate of how long you might expect symtpoms to last or how long you may need treatment for. This may be possible at the first appointment, but often the second appointment is better as there is some gauge of how your body responds to the treatment.

Some patients require only one appointment and go away with a condition happily resolved – in very different situations we have patients who receive regular treatment for long-term pain or chronic conditions. In general, we aim to make a significant difference within 6 treatments. We are always aiming to get you back to a point where no treatment/intervention (other than looking after yourself!) is required.

What is the difference between a “Osteopathic Manual Practitioner (OMP)” and a “Physiotherapist” or “Chiropractor”?

Osteopathy has its own philosophy and the treatment style is different. It is mostly centred on gentle but effective manual therapy and education about how to manage any issues you may have.


Can someone come with me?

It is always fine to bring a friend or family member with you to chaperone. This can be particularly useful if you need someone to help you communicate clearly (e.g. due to English being a second language).


Are osteopathic manual practitioners well trained?

Our osteopathic manual practitioners have completed a full-time four year Master of Osteopathy degree at the British School of Osteopathy. This includes at least 1000 hours of supervised clinical practice and passing clinical examinations. The training consists of in-depth education in anatomy, physiology and palpation as well as clinical examination and treatment for professional practice.

Do you treat children?

Yes, we treat children of all ages. Hania Mastroddi is an osteopathic manual practitioner with a postgraduate certificate in "Specialist Paediatric Osteopathic Practice". Please note that children under 16 years of age MUST be accompanied by a parent/legal guardian.

Is Osteopathy regulated?

Sadly, Osteopathy is not yet regulated in Ontario. Our osteopathic manual practitioners are however committed to maintaining the highest quality of care, have extensive training and are members of the Ontario Association of Osteopathic Manual Practitioners (OAO). They are overseas members of the General Osteopathic Council (GOsC) who regulates Osteopathy in the UK. They are also members of the Institute of Osteopathy UK.